What if the goods are unsuitable for the purpose I initially bought them for?Īs stated above, it is the consumer’s responsibility to familiarize themselves with the intended purpose of any goods stated on the packaging and there is no right to return any goods because they are unsuitable for another purpose than that stated on the packaging and in user documentation If however you indicated a particular purpose for which you intend using the goods to a salesperson who confirmed in writing e.g. Goods which are not inherently unsafe, there is no material defect in the goods, or the goods have failed while being used contrary to instructions or not for the indicated intended purpose goods we do not ordinarily stock and have been purchased by way of special order will only be replaced if defective goods which have been partially or entirely disassembled, physically altered, permanently installed, affixed, attached, joined or added to blended or combined with, or embedded within, other goods or property (including changing plugs, extending cords, or unscrewing any fastener goods which have been intentionally or unintentionally damaged by the consumer, for example, by exposure to the elements, use of force on the product to replace batteries and other consumables, or used commercially when sold for domestic use only.goods considered “livestock” You will also be required to present the original tax invoice.ĬAREFULLY READ THE INDICATIONS OF PURPOSE AND OTHER NOTICES TO FAMILIARISE YOURSELF WITH THE USE FOR WHICH THE GOODS ARE INTENDED BEFORE PURCHASING THEMĪre any goods excluded from this return and refund policy?īy law, the goods we exclude from the returns and refund policy are: However, where we choose at our sole discretion to accept such returns and refunds out of goodwill, such goods must still be in their original condition and packaging and may not have been used. In the event of consumers wanting to return goods because they have changed their minds or purchased the incorrect product due to an error or mistake on their part, we are not obliged by law to accept returns and refund monies. Returns in case of Change of Mind or Mistake by Consumer We run our business in compliance with the Consumer Protection Act and our exchange and refund policy is in compliance with this Act.ĪLL GOODS SOLD IN THIS SHOP ARE INTENDED FOR DOMESTIC USE ONLY UNLESS EXPLICITLY STATED OTHERWISE ON THE PACKAGING THEREOF. Our ultimate goal is for you, our valued customer to be completely satisfied with your purchase and thus we only sell quality branded goods and we are confident that you will be satisfied with every purchase you make.
Our simple philosophy is to offer the best quality coupled with excellent service. Welcome to SA's favorite online candy store.
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